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FREE SHIPPING ON ORDERS OVER $35

Shipping + Handling

Processing Details 

Once your order is verified and your payment is approved, processing begins. This takes approximately 3-5 business days -- not including weekends or holidays. After processing, orders are shipped from the a2o warehouse located in Dallas, Texas. 

If an invalid address was provided at the time of order, you will receive an email from Customer Support Team requesting a new address to ship to, which may prolong processing times.

You will receive a confirmation email once your order is shipped. Domestic orders are shipped via DHL and ultimately delivered by USPS. The USPS makes deliveries Monday through Saturday.

 


Shipping Details

This process begins after processing time, which typically takes between 3-5 business days (not including weekends or holidays. Please note, our time zone is Central Standard Time -- CST.

US Domestic Shipping

Shipping Method

Cost

Delivery Time
(Excluding Processing Time, Holidays, and Weekends)

Standard

(3-5 Business Day Processing)

$3.95 USD

7 - 10 Business Days

Orders over $50

Standard (3-5 Business Day Processing)

FREE

7 - 10 Business Days


**Domestic orders placed outside of the Contiguous United States (Alaska, Hawaii, and other territories under the control of the United States) as well as those placed from APO, FPO and DPO addresses, are subject to longer shipping times and limited tracking.

International Shipping to Canada

a2o offers international shipping through our partnership with global e-commerce provider DHL. By placing an international order, you acknowledge that your transaction will be with DHL. Your customer service needs will be handled directly by a20.

Order Amount

Cost

Arrives in Country
(Excluding Processing Times, Holidays, and Weekends)

Orders $40 and under

$5.95 USD

7 - 27 Business Days

Orders $40.01 to $70

$9.95 USD

7 - 27 Business Days

Orders $70.01 and up

$19.95 USD

7 - 27 Business Days


**The above estimates are not guarantees of delivery times. Delaying conditions in your country, such as postal strikes and severe weather, may occur. Customs clearance can also lead to delays in delivery. The customer is responsible for any customs fees, import duties, or taxes that may be imposed by the customs department of the customer's country. For more information regarding your country's customs policies, please contact your local customs office.

 

International Shipping to the Rest of World

a2o offers international shipping through our partnership with global e-commerce provider DHL. By placing an international order, you acknowledge that your transaction will be with DHL. Your customer service needs will be handled directly by a2o.

Order Amount Cost Delivery Time
(Excluding Processing Times, Holidays, and Weekends)
Orders $40 and under $9.95 USD 7 - 27 Business Days
Orders $40.01 to $70 $19.95 USD 7 - 27 Business Days
Orders $70.01 and up $29.95 USD 7 - 27 Business Days


**The above estimates are not guarantees of delivery times. Delaying conditions in your country, such as postal strikes and severe weather, may occur. Customs clearance can also lead to delays in delivery. The customer is responsible for any customs fees, import duties, or taxes that may be imposed by the customs department of the customer's country. For more information regarding your country's customs policies, please contact your local customs office.

 

Can I Ship to an Address Other Than My Own?

We welcome you to ship to another address other than your own. When you are ready to check out, enter the correct Billing Address matching your payment method. Enter the name and address of the recipient in the Shipping Address portion of your checkout.

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